Introduction
Freelance Hub (BD) Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our products and services, including our School Management Software, Hospital Management Software, Telemedicine app, and various digital services such as Digital Marketing, SEO, Software Development, Web Development, Video Editing, and Graphics Design. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
- Personal Information: We collect personal information such as your name, email address, phone number, payment details, and other information that you voluntarily provide when registering for our services or products.
- Technical Data: We collect information about your device, browser type, IP address, time zone, and cookies installed on your device. We also gather information about the individual web pages or products you view, how you interact with the website, and your activity on our platform.
- Usage Data: We may collect information on how you use our services, including your interactions with our software, features you use, and the time spent on our platform.
- Communication Data: We may collect information from your communications with us, such as customer support interactions, survey responses, or other feedback.
2. How We Use Your Information
- To Provide and Manage Services: We use the information we collect to deliver and manage our products and services, including software functionalities, customer support, and technical assistance.
- To Improve Our Offerings: We use the collected data to analyze and enhance our products, services, and overall customer experience. This may include improving software performance, optimizing service delivery, and personalizing your experience.
- To Communicate with You: We may use your contact information to send you important updates, marketing materials, and other communications relevant to our products and services. You can opt out of marketing communications at any time.
- To Comply with Legal Obligations: We may process your information to comply with legal requirements, such as regulatory mandates, court orders, or in response to lawful requests from public authorities.
3. Sharing Your Information
We do not sell or share your personal information with third parties for their direct marketing purposes. We may share your data with:
- Service Providers: Trusted third-party vendors who assist us in providing our services, such as payment processors, hosting providers, and IT support.
- Legal Authorities: When required by law or to protect the rights, property, or safety of Freelance Hub (BD) Limited, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data and obtain a copy of it.
- Correction: Request correction of any inaccurate or incomplete data we hold about you.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your personal data under certain circumstances.
To exercise these rights, please contact us at [Insert Contact Information].
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Freelance Hub (BD) Limited
Northern Khan Heights House # 34, (Lift#11) Block # D, Mirpur -11, Rd No 3, Dhaka 1216, Dhaka, Bangladesh. (Along with Metro Station, TopTen Building)
Email: info@freelancehubbd.com
Phone: +880 1812-266155